About our Team

Higher Ed Support utilizes a unique staffing model based on part-time, flexible, remote workers from all over the United States. We hire dedicated people who are able to cover all US time zones, and can even provide coverage on weekends and holidays!

Having worked with dozens of institutions over the years, our Contact Teams can easily maneuver through a variety of college CRM’s such as Slate, HubSpot and Salesforce!

About our Founder and CEO

Jim Dunn

President & CEO

Mr. Dunn has over 28 years experience as an enrollment staffing consultant, operations consultant, Vice President of Enrollment, Vice President of Student Services and Director of Admissions. He is also the Founder and Managing Partner of PeerQuest Executive Recruiting.

In addition to having worked with dozens of non-profit colleges and universities over the years, Mr. Dunn has worked as either a Vice President or Director for some of the largest online and adult education institutions in the country, including the University of Phoenix, Kaplan Higher Education and The Learning House (now Wiley Education Services).